Multi Channel Retail: Expertise and Successes


30 years of solid industry experience and expertise working with multi-channel operations at all levels of growth.

Executive line manager for multichannel corporations responsible for brand development, strategy, marketing, operations, inventory management and supply chain.

Senior retail consultant for leading world class multichannel corporations to improve leadership, internal capacity and profitability.

Trusted by senior management in over 40 companies to identify, create and implement innovation for long-term sustainable growth.

Strategic planning and evaluation for brands exploring the addition an online channel into their current business strategy, as well as companies who seek to better align their existing sales channels.


Terrain (division of Urban Outfitters, Inc.)
Developed multi-channel strategy for the development, launch and growth of Terrain, including retail, e-commerce, restaurant, landscaping and social media.

The Home Depot
Guided the inventory planning and merchandising strategy to rapidly launch a catalog and e-commerce site targeted at younger, female and more design-conscious direct customers.

Directed a new merchandising forecasting strategy to align $5.3 billion in purchases across all channels, speed turn and lower backorders.

Design Within Reach
Reorganized the buying organization and processes to improve comparable store sales across all channels and lower backorders.

Sur La Table
Served as the acting Inventory Director and devised a multi-channel forecasting methodology to improve fulfillment and inventory ownership.

Martha Stewart Living Omnimedia
Re-engineered the inventory strategy to reduce average backorder rate by $900,000. Improved ecommerce and catalog sales through improved merchandise analysis and offer design.

Sundance Catalog
Directed the inventory planning and merchandise analysis strategy for the catalog, ecommerce and retail store to dramatically improve performance across all channels. Reorganized the buying and inventory planning organization and processes to leverage buys and increase sales fulfillment.

Smith & Hawken
Evaluated and provided recommendation to improve the live plant merchandising and operations strategy for retail stores. Enhancements to the organization, processes, sourcing and allocation resulted in improved sales and higher operating margins.

Leave a Comment

Let us know your thoughts on this post but remember to place nicely folks!